To be a reference of customer service & care
We want to enrich peoples lives by participating in their mission to live in a healthier environment.
Crystal strives to create memorable experience in all we do. a high sense of ethics, honesty and joyfulness guide us.
Courage – Adaptability - Determination - Trust – Respect - Sharing - Excellence
Why Choose Us?
We do what we say we will do! Simple as that.
We won't leave your place until you say you are happy with the services provided.
Our company is one of the few that have a wide range of services offering gutter, windows and pressure cleaning. House washing, roof cleaning. We offer all this to residential and commercial clients.
Crystal has the knowledge to prepare houses for sale with all the services above plus our alliances with painters, plumber, cleaners, carpet cleaners and handyman.
We have over 300 positives reviews across social media including google! Come on it mean something, right? ;)
A bit of a story… We promise to not bore you…
Everything started in 2006 when Gary Clark, an Australian Pharmaceutic Sales Manager, decided to sell his house.
Living in Collaroy Plateau, he contacted a real estate agent who told him that he should do some “make up” in his place in order to prepare it for sale.
He tried to find a reliable trade or company to do some house washing and clean some windows at his place however it was hard to find someone reliable with reasonable price and honest.
He saw in that situation a potential business opportunity so after a few months he combined his desires to change his professional path with a great “gap” in the exterior cleaning market and so Crystal Window cleaning & House Washing was founded.
With rapid success, the business grew, and he decided to employ people to help with labour.
He was introduced to Marcio, a very hardworking Brazilian. Marcio contacted Rodrigo, a mate of his and also very hardworking. Together, they were employed by Gary.
In 2013 Gary decided to sell the business, and enjoy his retired life as much as he can and the automatic move seemed to sell the business Marcio and Rodrigo.
Marcio, a former civil engineer from Brazil and Builder for TAFE NSW, has a large experience in managing large construction sites back in Brazil. His father used to take him to visit their company’s clients since Marcio was 7 years old.
Rodrigo has a proven track sales skills with over 20 years experience in customer service and marketing. He has worked for the 3 largest Paper and Pulp Company’s in Brazil such as International Paper and Votarantim.
With this mixed of knowledge, they have decided to expand Crystal to a wide range of services. In December 2014 they opened the Crystal Services Group.
The story is beautiful but also hard. Having you own business is already a challenge itself, imagine having one in a foreign country…with different laws, language barriers, etc… Bit by bit they overcame it all with strong principles such as determination, honesty, transparency, and putting in their heart to work.
Nowadays Crystal Services Group is a well stablished company with over 10000 clients attended and covering the entire Sydney Metro Area with teams all the corners of Sydney.
Crystal uses the latest technology available in the market for all our services.
They like to say that Crystal is a Client’s Services specialist, and they explained why:
In the current range of services they offer:
- Window cleaning
- Gutter cleaning
- Pressure cleaning from a simple driveway to a tennis court
- Roof cleaning
- House/building washing
- Deck oiling
- Solar panel cleaning
- Carpet cleaning
- Oven / bbq cleaning.
They say they won’t stop because their product is “services” no matter what they do; what really matters is how they do it and everything they “do” is with high standards of quality, honesty, and transparency.
With 7 years down the lane, Marcio and Rodrigo can proudly say that the best trait of their employees is to be Friendly. They have over 300 reviews and 90% of them highlight how friendly their staff are.
Yes, we do cleaning, but our vision goes way beyond. We really love to be able to help people to enjoy a healthier life but most important we want to succeed and show the world that everything is possible you just need to really want it, focus, work hard and never, never forget principles such as honest, transparency, integrity and friendship.
Another one of our core values is to speak the truth no matter what. We are not perfect, we might fail in a job or in a task sometimes. We might make mistakes but will be always there to assume the problems and find a way to solve it. We will never not pick up the phone, or ignore a call, or disappear. We will never run away.
We are also very proud to be able to help our community. Every opportunity we get we strive to do something with a charitable cause.
We also want the best to our staff and our providers.
Last but not least we want to give back to this Country everything the Country has given to us. And the best way to do that is by growing our business to generate jobs, to give the opportunity to others to work and achieve their dreams, and to spread our principles of honesty, friendship, and hard work.
Below a little bit of history. Our first vehicle, Gary the previous owner, Our current fleet, etc…